Privacy policy

Thank you for visiting our website www.bergback.de and for your interest in our company.
The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.
The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our website. Our data protection practice is in accordance with the legal regulations of the EU’s General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following data protection declaration serves to fulfil the information obligations resulting from the GDPR. These can be found, for example, in Art. 13 and Art. 14 ff. GDPR.

Responsible person

The controller within the meaning of Art. 4 No. 7 GDPR is the person who alone or jointly with others determines the purposes and means of the processing of personal data.
With regard to our website, the responsible person is:

Berg Back GmbH
Juchem-Straße 1
66571 Eppelborn
Germany
E-Mail: susannejuchem@juchem.de
Tel.: +49 (0)6881 800 227

Contact details of the data protection officer

We have appointed a data protection officer in accordance with Art. 37 of the GDPR. You can reach our data protection officer under the following contact details:

Berg Back GmbH (z. Hd. Datenschutzbeauftragter)
Juchem-Straße 1
66571 Eppelborn
Germany
E-mail: datenschutzbeauftragter@juchem.de

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the device (e.g. computer, mobile phone, tablet, etc.) used to access it.

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user’s system accessed our website (referrer tracking);
(8) Message whether the retrieval was successful;
(9) Amount of data transmitted
This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.

Purpose of the data processing

The temporary (automated) storage of the data is necessary for the course of a website visit to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimise the website and to generally ensure the security of our information technology systems.
Duration of storage

The deletion of the aforementioned technical data takes place as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.
Possibility of objection and deletion

You can object to the processing at any time in accordance with Article 21 of the GDPR and request the deletion of data in accordance with Article 17 of the GDPR. You can find out which rights you have and how to exercise them at the bottom of this privacy policy.

Special functions of the website

Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. We explain below what happens to this data:

Contact form(s)

What personal data is collected and to what extent is it processed?

We will process the data you have entered in the input mask of our contact forms to fulfil the purpose stated below.
Legal basis for the processing of personal data

Art. 6 para. 1 lit. a GDPR (consent through clear confirming action or behaviour)

Purpose of the data processing

We will only use the data recorded via our contact form or contact forms for processing the specific contact enquiry received through the contact form.

Duration of storage

After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.
Revocation and deletion option

The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this data protection declaration.
Necessity of providing personal data

The use of the contact forms is on a voluntary basis and is neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our site. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either not be able to send the enquiry or we will unfortunately not be able to process your enquiry.

Statistical analysis of visits to this website – Webtracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in a non-personalised form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers to evaluate visits to this website:

Matomo (lokal)

We use on our site the service Matomo (lokal) of the company InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, e-mail: privacy@matomo.org, website: https://matomo.org/. Personal data is transmitted exclusively to servers in the European Union. The legal basis for the processing of personal data is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.
Matomo is hosted on our own server infrastructure and is configured by us in such a way that no data is transmitted to Matomo, InnoCraft Ltd. or other third parties. The purpose of collecting statistical data is to monitor the functionality and user-friendliness of our website and to optimise it by analysing anonymised user flows. This enables us to identify which content is relevant to our site visitors and users and to expand our offering in this regard. We can also create anonymous usage profiles and read out general statistical information from the data collected. The data collected in this context will not be merged with other personal data without separate consent.

For processing itself, the service or we collect the following data: Parts of your IP address in anonymised form, user activities (e.g. referrer links, the time spent on certain URLs, clickstream, shopping cart or order IDs), data about your browser settings, browser provider, browser version, screen resolution and the operating system used.
The data collection by our local Matomo instance is also set to be data protection-friendly. collected IP addresses are anonymised before collection and processing. we have also activated the “Do Not Track Preference” in Matomo. This ensures that a “Do Not Track” request from your browser is observed by Matomo when you visit our website and, regardless of our other measures, the page user is not recorded. You can prevent recording by Matomo at any time by activating the “Do Not Track” setting of the browser.

With regard to the processing, you have the right to object as set out in Art. 21. You can find more information at the end of this privacy policy. For further information on the handling of transmitted data, please refer to the provider’s privacy policy at https://matomo.org/faq/general/faq_18254/.

Information about the use of cookies

What personal data is collected and to what extent is it processed?

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. The so-called “cookies” are small text files that your browser can store on your access device. These text files contain a characteristic string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as “setting a cookie”. Cookies can be set both by the website itself and by external web services. Cookies are set by our website or external web services in order to maintain the full functionality of our website, to improve the user experience or to pursue the purpose stated with your consent. Cookie technology also allows us to recognise individual visitors by pseudonyms, e.g. a unique or random ID, so that we can provide more personalised services.

Legal basis for the processing of personal data

Insofar as the cookies are processed on the basis of consent pursuant to Art. 6 para. 1 lit. a GDPR, this consent is also deemed to be consent within the meaning of Section 25 para. 1 TTDSG for the setting of the cookie on the user’s terminal device. Insofar as another legal basis is mentioned according to the GDPR (e.g. for the fulfilment of a contract or for the fulfilment of legal obligations), the storage or setting takes place on the basis of an exception according to Section 25 (2) TTDSG. This is the case “if the sole purpose of storing information in the end user’s terminal equipment or the sole purpose of accessing information already stored in the end user’s terminal equipment is to carry out the transmission of a message via a public telecommunications network” or “where the storage of information in the end-user’s terminal equipment or the access to information already stored in the end-user’s terminal equipment is strictly necessary to enable the provider of a telemedia service to provide a telemedia service explicitly requested by the user”. Which legal basis is relevant can be seen from the cookie table listed later in this point.

Purpose of the data processing

The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve the user-friendliness or to pursue the purpose stated with your consent. Cookie technology also allows us to recognise individual visitors by pseudonyms, e.g. an individual or random IDs, so that we can offer more personalised services. Details are provided in the table below.

Duration of storage

Our cookies are stored until they are deleted in your browser or, if they are session cookies, until the session has expired. Details are listed in the following table.

Possibility of objection and removal

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or accept cookies in principle. Cookies can be used for various purposes, e.g. to recognise that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by this.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing so that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.
Right to information and correction requests – Deletion & restriction of data – Revocation of consent – Right to object

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have the right to be informed about the information named in Art. 15 (1) of the GDPR, insofar as the rights and freedoms of other persons are not affected (cf. Art. 15 (4) of the GDPR). We will also be happy to provide you with a copy of the data.
Right of rectification

In accordance with Article 16 of the GDPR, you have the right to have any incorrect personal data stored with us (e.g. address, name, etc.) corrected at any time. You can also request that the data stored with us be completed at any time. A corresponding adjustment will be made immediately.

Right to erasure

Pursuant to Art. 17 (1) of the GDPR, you have the right to demand that we delete the personal data we have collected about you if
the data is either no longer required;
the legal basis for the processing has ceased to exist without replacement due to the withdrawal of your consent;
You have objected to the processing and there are no legitimate grounds for processing;
Your data is processed unlawfully;
a legal obligation requires this or a collection pursuant to Art. 8 (1) GDPR has taken place.
Pursuant to Article 17 (3) of the GDPR, this right does not exist if
processing is necessary for the exercise of the right to freedom of expression and information;
Your data have been collected on the basis of a legal obligation;
processing is necessary for reasons of public interest;
the data are necessary for the assertion, exercise or defence of legal claims.

Right to restriction of processing

According to Art. 18 (1) GDPR, you have the right in individual cases to demand the restriction of the processing of your personal data.
This is the case when
the accuracy of the personal data is disputed by you;
the processing is unlawful and you do not consent to its erasure;
the data is no longer needed for the purpose of processing, but the collected data is used for the assertion, exercise or defence of legal claims;
an objection to the processing has been lodged pursuant to Art. 21 (1) GDPR and it is still unclear which interests prevail.

Right of withdrawal

If you have given us express consent to process your personal data (Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by this.

Right to object

In accordance with Art. 21 of the GDPR, you have the right to object at any time to the processing of personal data relating to you that has been collected on the basis of Art. 6 (1) (f) (in the context of a legitimate interest). You only have this right if there are special circumstances against the storage and processing.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

Berg Back GmbH
Juchem-Straße 1
66571 Eppelborn
Germany
E-Mail: info@bergback.de
Tel.: +49 (0)6881 800 0

Right to data portability

Pursuant to Article 20 of the GDPR, you have a right to the transfer of personal data relating to you. We will provide the data in a structured, common and machine-readable format. The data can be sent either to you or to a person responsible named by you. We provide you with the following data upon request pursuant to Art. 20 para. 1 GDPR:
Data collected on the basis of explicit consent pursuant to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR;
Data that we have received from you in accordance with Art. 6 Para. 1 lit. b GDPR within the scope of existing contracts;
Data that has been processed within the scope of an automated procedure.
We will transfer the personal data directly to a data controller of your choice as far as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the freedoms and rights of other persons pursuant to Art. 20 (4) of the GDPR.

Right of appeal to the supervisory authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being processed illegally on our site, you can of course have the issue clarified by the courts at any time. In addition, any other legal option is open to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Article 77 (1) of the GDPR. The right of complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority to which the complaint has been submitted will then inform you of the status and outcome of your submission, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.